ALL food handlers (managers and wait staff alike), should be required to participate in a food handlers course. They should be certified and educated about the proper way to handle food. Here is a link to another county that REQUIRES it's workers to be certified. For $10, the health department has eliminated any excuse from restaurant management about improper food handling. An excellent first step in trying to eliminate health problems that arise in food establishments. St. Joe would do well to emulate such a program:
http://www.sbcounty.gov/dehs/first/firstfoodhandlersclasses.htm
Additionally, a restaurant rating would make it much easier for patrons to identify potentially hazards food establishments. Here is Wikipedia's take on restaurant ratings:
http://en.wikipedia.org/wiki/Restaurant_rating
Not only is restaurant rating good for patrons, but also encourage restaurants to perform at the top of their game. They want that positive public exposure, and I believe will work diligently to get, and keep, an "A" rating. Just another idea from this Joe.
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